Ultra Custom Pools

Item Tag: App Compatibility

9000-24000 BTU High Efficiency Hyper Mini Split Heat Pump Air Conditioner

IMPORTANT NOTE: PROFESSIONAL INSTALLATION IS REQUIRED BY A LICENSED HVAC TECHNICIAN ELECTRICIAN FOR WARRANTY TO BE VALID. WARRANTY REGISTRATION WITHIN 60 DAYS OF INSTALLATION IS REQUIRED. ACTUAL ITEM MAY BE DIFFERENT FROM IMAGES IN LISTING. ALL PRODUCT IMAGES AND SPECIFICATIONS ARE ONLY FOR REFERENCE. PLEASE CHECK MANUFACTURER’S WEBSITE FOR ACTUAL INFORMATION.SHIPPING: PLEASE NOTE SHIPPING TIMES ABOVE FOR AN ESTIMATED DELIVERY TIME FOR THIS ITEM. DELIVERY IS 1 TO 10 DAYS AFTER ITEM HAS LEFT OUR WAREHOUSE. ALL OUR ITEMS ARE STRAPPED ON A PALLET AND SHIPPED WITH LTL FREIGHT SERVICE. YOU ARE RESPONSIBLE FOR PICKING UP THE UNIT FROM THE TRUCK.DELIVERY: UPON RECEIPTING OF THE ITEMS, PLEASE CHECK THE NUMBER OF DELIVERED PRODUCTS AND MAKE SURE THAT THEY ARE FREE FROM DAMAGES, SCRATCHES AND/OR DEFECTS. IN CASE OF MISSING OR DAMAGED ITEMS, PLEASE DO NOT SIGN FOR MERCHANDISE AND CONTACT US IMMEDIATELY. AFTER YOU SIGN FOR DELIVERY RETURNS: TO QUALIFY FOR A REFUND, RETURNED PRODUCTS MUST BE IN THEIR ORIGINAL PACKAGE UNMARKED AND UNUSED, AND STRAPPED TO A PALLET FOR TRANSPORT BY LTL CARRIER. IF RETURNED PRODUCTS APPEAR USED, ARRIVE DAMAGED, OR NEED TO BE REBOXED, THE RETURN MAY BE REFUSED. MOST OF OUR DUCTLESS AIR CONDITIONERS ARE OFFERED WITH FREE SHIPPING, MEANING SHIPPING HAS BEEN INCLUDED IN THE PRICE TO PROVIDE YOU WITH THE TOTAL COST OF THE ORDER. IF YOU RETURN YOUR PURCHASE, YOU WILL BE RESPONSIBLE FOR THE COST OF SHIPPING IT BACK TO THE WAREHOUSE, 20% RESTOCKING FEE APPLIES (EXCLUDING DEFECTIVE RETURNS). YOU WILL BE REFUNDED THE PURCHASE PRICE LESS OUR ACTUAL OUTBOUND SHIPPING COST AND RESTOCKING FEE.SUPPORT: IN CASE ANY QUESTIONS, PLEASE WRITE US AN EBAY MESSAGE OR CALL US

Quad Zone High SEER Ductless Mini Split Air Conditioner Heat Pump:6k+9k+12k+24k

Mini Ductless Split Air Conditioner 51000 BTU ENERGY STAR 51000 BTU QUAD Zone Energy Star Mini Split AC 21 SEER Efficiency w/ Heat Pump Technology With a 51000 BTU total Cool / Heat Capacity, the Thermocore T423Q-H260-6+9+12+24 ENERGY STAR mini split air conditioner, heat pump can cool or heat 4 separate zones 1 of 6000 BTU each , 1 of 9000 BTU , 1 of 12000 BTU & 1 of 24000 BTU for a total coverage area of 2450 ft² (250 ft² + 400 ft² + 600 ft² + 1200 ft²). A 21 SEER coupled with Inverter technology provides the benefits of low operation temps (-13F), rapid cooling / heating as well as maximum energy efficiency. Features Specifications Installation Kit Controls Setup – Installation Warranty Shipping Available Accessories Technical Data: System Includes: 51000 BTU INVERTER Cooling Capacity: (06k + 09k + 12k + 24k) 51000 BTU INVERTER Heat Capacity: (06k + 09k + 12k + 24k) 21 SEER – 10.8 HSPF – 10.50 EER / ENERGY STAR Qualified* Pre-Charged with ECO-Friendly R410A 1 Year Parts – 5 Year Compressor Warranty View Details > Indoor Unit – Air Handler. Outdoor Unit – Condenser of 60,000 BTUs Digital Multi-function LCD Remote Control. Product and Installation Manual. >>> Top Line Features: 21 SEER – 10.8 HSPF – ENERGY STAR Most Energy Efficient Quad-Zone Series on Market Dry-Mode removes moisture w/o affecting temperature Cross Flow Technology reduces Noise Output Compatible with over 5 Filtration Medias Freon Leak Detection > Notification System Low Ambient Temperature Operation (-13° F) Two-direction Air vane Evenly Distributes Air Restart IC: Settings restored Following Power Outage Follow-Me Function tracks Remote Location ** Installation Lineset Sold Seperately: Available in 15-75ft Lengths. Contact us for customized package or Click here to Purchase. The particle filter or “pre-filter” removes dust and other air-borne pathogens before pushing the air through additional filtration medias and the refrigeration coil array. This filter is washable and comes factory installed with every ductless air conditioner system. The open channel construction of the 3M High Air Flow (HAF) filter offers low initial airflow resistance, while its unique microstructure and electrostatic charge provides effective particle capture and retention. This translates into fewer filter change outs and reduced coil cleaning. CLICK TO PURCHASE >>> The Vitamin C Filtration media releases Vitamin C into the air which softens skin and reduces stress among other therapeutic benefits. A good choice for those wanting to add some invigoration to their indoor air environment. Filter lasts over 2 years. CLICK TO PURCHASE >>> The anti-microbial effect of silver ionic technology kills allergy causing bacteria by destroying the inner configuration elements of the cell body. The nano-silver attached to the filter screen constantly releases silver ions which directly eliminates and prohibits bacteria from replicating. CLICK TO PURCHASE >>> Eliminates odors such as ammonia and deactivates harmful chemicals has such as formaldehyde. By forming positive positions on the filter surface, Electrostatic Fiber traps small dust particles, smoke and pet dander to prevent allergic reactions and neutralize odor in the air. CLICK TO PURCHASE >>> 6000 Indoor Unit (evaporator) specs CLICK FOR FULL SPEC SHEET Model Number T5HH27S-H206-E Capacity 6000 BTU Air Flow (Hi/M/Lo) 317.65 / 217.65 / 167.65 cfm Power Supply 208/230,1,60 (V, PH, HZ) Input Power 50W Noise Output (Hi/M/Lo) 36/32/23 dBA Liquid / Gas 1/4″ x 3/8″ Weight 22.71 / 28.88 lbs Dimensions (W x D x H) 33.66 x 9.09 x 11.69 inches 9000 Indoor Unit (evaporator) specs CLICK FOR FULL SPEC SHEET Model Number T3-OS209-EW Capacity 9000 BTU Air Flow (Hi/M/Lo) 440/380/260 cfm Power Supply 230 V / 60 Hz / 1Ph Noise Output (Hi/M/Lo) 43/37/31 dBA Liquid / Gas 1/4″ x 3/8″ Weight 17.6 lbs Dimensions (W x D x H) 32.9″ × 7.8″ × 11″ inches VIEW FULL AIR HANDLER SPECIFICATION SHEET >>> 12000 Indoor Unit (evaporator) specs CLICK FOR FULL SPEC SHEET Model Number T3-OS212-EW Capacity 12000 BTU Air Flow (Hi/M/Lo) 520/360/250 cfm Power Supply 230 V / 60 Hz / 1Ph Noise Output (Hi/M/Lo) 36.5/30/25 dBA Liquid / Gas 1/4″ x 1/2″ Weight 18.1 lbs Dimensions (W x D x H) 31.6″ × 7.45″ × 11.7″ in. 24000 Indoor Unit (evaporator) specs CLICK FOR FULL SPEC SHEET Model Number T3-OS224-EW Capacity 24000 BTU Air Flow (Hi/M/Lo) 850/770/620 cfm Power Supply 230 V / 60 Hz / 1Ph Noise Output (Hi/M/Lo) 50/45/40 dBA Liquid / Gas 3/8″ x 5/8″ Weight 40.8 lbs Dimensions (W x D x H) 46.7″ × 10.15″ × 13.4″ inches VIEW FULL AIR HANDLER SPECIFICATION SHEET >>> Outdoor Unit (condenser) specs CLICK FOR FULL SPEC SHEET Model Number T423Q-H260-C Compressor Brand TOSHIBA Rated Capacity 38214 BTU Maximum AH Capacity 60,000 BTU Air Flow 4500.00 CFM Power Supply 230 V / 60 Hz / 1Ph Input Power 3040W Max Fuse-Breaker Size 60A Mas Electric Wire from Box 6 AWG (6/3) SEER 20.5 EER 10.5 HSPF4 10.8 Outdoor noise level 64 dBA Refrigerant oil/oil charge VG74/1400 Operating Temp Range -13~122/ -13~86 F (cool and heat) Refrigerant R410A/162oz Charge Liquid / Gas 1/4″ x 3/8″ Max Lineset Length (1 zone) 115 ft Max Lineset Length (all zones) 262 ft Weight 225.53/256.62 lbs Dimensions (W x D x H) 37.48×16.34×52.48 inches WHAT IS DC INVERTER? DC Inverter Air Conditioners are the ultimate cooling and heating technology of the HVAC field. They are called “DC inverter” because the alternative current (AC) is converted to Direct Current (DC) then, direct current inverted back to Alternative current with desired frequency. As known, the current supplied through the wall outlet has fixed frequency which is 60 Hertz. Different frequencies supplied to the compressor will result different running speeds of the compressor. YMGI Inverter control systems use Pulse Amplitude Modulation (PAM) that is the most advanced and energy efficient method of inverting the current. DC Inverter air conditioners bear special compressors that their speed could be changed by increasing or decreasing the frequency of the supplied power. Therefore, unlike conventional split Air Contioners/Heat Pumps which cycle between on and off repeatedly, the DC Inverter control system will monitor the room temperature and adjust the compressor speed automatically. Conventional compressors turn on and off to maintain the room temperature at desired level. This will result compressor to draw tremendous energy each time it starts up. This will also reduce the life-span of the compressor and other components that are turning on and off. Once a conventional system is running, it runs at its maximum speed, consuming the maximum amount of energy in order to produce the maximum of cooling or heating to maintain the desired temperature. The system will then cycle between on and off in an effort to maintain this temperature. When a DC Inverter compressor initially starts up, it runs with a higher speed to bring the room temperature to desired level rapidly. Once the set temperature is reached, it slows down and adjust its capacity to counter the heat loss or heat gain of the building. By this way it will maintain a constant temperature. BASIC OVERVIEW: The indoor unit is hung like a picture frame approximately 6 – 8 feet above the floor usually on an exterior wall. A 2-3 inch hole must be made behind the indoor unit in the exterior wall to run the refrigerant copper tubing, electrical wires (NOT INCLUDED) to the outside unit. The indoor unit and outdoor unit are connected to each other by means of refrigerant copper tubing and electrical cables (NOT INCLUDED). Click for supplies page. The condensing unit comes pre-charged with R410A Freon however, procedures such as conducting leak tests etc. are still important steps in ensuring proper functioning of a split AC. *Although installation may seem easy to some, certain tools and experience is necessary to complete setup of a mini split* Click for Installation Tip. It is highly advised a certified HVAC technician complete installation to be eligible for warranty. See warranty details below > *5 Year Compressor – 1 Year on all other Parts* Registration card will be sent with unit, this card should be completed by an HVAC technician (installer). Installation of a mini split must be completed by a licensed HVAC (Heating, ventilating, & air conditioning) company to ensure any issues encountered in the future are not due to improper installation / workmanship. Even though mini split setup is below the expertise requirements of central AC systems, these are not “plug-n-play” units that can be properly installed without certain tools any prior HVAC – electrical knowledge. The installation includes electrical, gas, and refrigerant connections and generally regulated by a multiple sets of laws, codes and guidelines, at the federal, state and local levels. The failure to properly install HVAC equipment can raise personal safety and performance concerns. Warranty service – troubleshooting is provided through the contractor / installer and will be upheld as long as policies are observed. Once a non-defective unit is installed by a HVAC company, chances of anything going wrong are very slim and almost all contractors will guarantee there workmanship and provide future service free of charge (installation warranty). If it was determined that the unit is not functioning due to a defect and needs to be replaced, the part will be sent free of charge up to 1 year from date of purchase or 5 years for the compressor. If you receive a damaged or defective product, a replacement unit will be sent out Free of cost. Damaged / Defective product will be picked up and brand new exchange will be shipped out. SHIPS TO TO BOTH UNITED STATES AND CANADIAN LOCATIONS! Our Thermocore systems ship via RL Carriers or similar LTL freight service out of Warren, Michigan and are palletized onto a single skid. Transit time is usually between 4 to 6 business days from payment receipt depending on where you are geographically located. Please provide a contact phone# upon checkout (to be used for delivery purposes only). SOMEBODY MUST BE ON SITE TO ACCEPT / SIGN FOR Order. Failure to provide valid contact# will delay order. System comes with Free shipping – this includes delivery to any location within the Continental United States. We will ship to Canadian locations but we need to quote separately – please contact our offices. Additional freight for Canadian registries is usually around $150. (import and duties may apply). Condenser Ground Stand – Provides Flat even surface – Avoids debris obstruction Price: $73.00 Click for more Info Lineset (1/4 x 3/8) – Required for Installation 25ft – 30ft – 40ft – 50ft Lengths Price: $38.00 > $134.00 Click for more Info Condenser Bracket – Mount your condenser at any height on an outdoor sidewall Price: $96.00 Click for more Info Micro-Pump II – Required when mounting air handler on Interior wall Price: $172.00 Click for more Info Electrical Wire Harness – 16/4 Electrical Wire Harness – For Extending Evap. Length Price: $2.15 / ft Click for more Info Additional Remote Controls – Spare remote controls for the T3 Series Ductless System Price: $42.00 Click for more Info Filter Medias – Inserts into Filter Screen Slot – Choice of 4 Filtration Medias Price: $10.00 – $14.00 Click for more Info Wired Thermostat – Permanently Hard Mounts – Controls Settings w/ Remote Price: $88.00 Click for more Info Swap 1- 9k Mount for Cassette: (+) $150 Swap 1-9k Mount for Suspended Ceiling: (+) $160 *If alternate air handler types are preferred, contact us and request invoice with preferred options. Availability fluctuates. Customize your system to meet your requirements – see below table for available output options: Dual-Zone Setup 12k + 18k 9k + 24k 18k + 18k 12k + 24k Tri-Zone Setup 9k + 18k + 18k 12k + 12k + 18k 12k + 18k + 18k 18k + 18k + 18k 12k + 12k + 24k 09k + 09k + 24k Quad-Zone Setup 9k + 9k + 9k + 9k 9k + 9k + 9k + 12k 9k + 9k + 12k + 12k 9k + 12k + 12k + 12k 9k + 9k + 9k + 18k 9k + 9k + 12k + 18k 12k + 12k + 12k + 12k / / This system available in multiple air handler (zone) capacity combinations to meet the requirements of any application. Air handlers are available in 9k, 12k and 18k outputs. Be advised, for arrangements where combined output of all heads exceeds rated capacity of condenser (24000 BTU’s) – the total output will not exceed 36000’s when all air handlers are running at full capacity simultaneously. However, overated zones will draw required capacity from other zones either running at lower modes or areas that have reached thermostat settings to obtain rated output. For example, with a 12k-12k-12k-12k configuration, the total output will be along the lines of 10k-10k-10k-10k when all zones are running on high/full settings at the same time. However, once a zone obtains set temperature and/or operates at a lower setting, the capacity will bleed off into zone that needs the extra push to obtain the 12k-12k-12k-12k yield. View the Mini Split FAQ > View the Mini Split Outline Diagram > Click to contact us >

33000 BTU Ductless AC Mini Split Air Conditioner and Heat Pump 19.5 SEER

The Senville SENA-33HF is a 33000 BTU ductless mini split air conditioner and heat pump, that is ENERGY STAR Certified. It is backed by a 10 Year Manufacturer Warranty and also offers the following key features:19.5 SEER ENERGY STAR Certified Inverter Technology (56% Savings per Year. vs. 10 SEER)Air Conditioner With Arctic Heat Pump (Up to -30C / -22F). Great for Cold Climates!WiFi Enabled (iOS & Android), Whisper Technology (Ultra Quiet), Silver Ion Filter (Anti-Microbial)Vertical Swing Function, Refrigerant Leak Detection, Built-In De-humidification Function, Follow Me Function (Remote with Built-In Thermostat)Self-Cleaning Mode, PTC Heat Belt and Pan, Bucket Free Outdoor Design, Self Diagnosis System, Low Ambient Cooling (Up to -30C / -22F)Recommended for rooms sized 1300-1700 sq. ft.Energy Star CertifiedThe Senville AURA Series is our most efficient mini split air conditioner and heat pump, that is Energy Star Certified. With ultra energy-efficient air conditioners, you can expect to save upwards of 50% on your energy costs annually. This model makes a great companion for anyone looking to cool and/or heat their home or business while minimizing running costs in the long term.Alexa EnabledControl your Senville mini split air conditioner with the Alexa app or with voice control using any Alexa-enabled device. Set routines, control multiple rooms from anywhere! Control your temperature settings from the office, or while on the road for more efficiency and superior control, as long as you have an internet connection. Great for vacation homes or for better efficiency and temperature control. Manufacturer’s WarrantyAll Senville models are backed by a comprehensive 10 year warranty designed to protect your purchase. All warranty claims are processed by the North American Headquarters of Senville, ensuring the highest levels of customer support and satisfaction. This 10 year warranty offers coverage on the compressor and a 5 year warranty on other parts. You can rest assured knowing that your purchase will be protected for up to 10 years, and we know that we are providing you with the highest quality product available.What’s Included(1) 33000BTU Indoor Unit(1) 33000BTU Outdoor Condenser(1) 16 Ft Line Sets, Signal Cables & Drain Pipes.Specifications Model NumberSENA-33HF-QStyleDuctless Mini Split AC With Heat PumpPower Supply (V-Ph-Hz)208/230V, 1Ph, 60HzVoltage Range187-253SEER219.5EER212Cooling (Range)15000~39700Input (W)2750Rated current A18Heating (Range)19000~40000Input (W) 3290Rated Current (A)20.5HSPF2-4 10HSPF2-58COP W/W3.12Minimum Circuit Ampacity (A)36Max. Fuse (A)40Indoor Dimensions (WxDxH) (in.)46.85×11.20×14.59Indoor Net Weight Lbs43.43Indoor Air Flow (H/M/L) CFM894/770/423Indoor Noise Level (H/M/L) dB52/46/35Outdoor Dimensions (WxDxH) (in.)37.24×16.14×31.89Outdoor Net Weight Lbs159.83Outdoor Noise Level dB63Outdoor Air flow (Max) CFM2235Refrigerant TypeR410A / 102.29 OzRefrigerant Pre-charge25 Ft.Connection Wiring14*4 AWGThermostat TypeRemote ControlAlexaEnabledWarranty10 Years Compressor / 5 Years PartsApplication Area (8 Ft Ceilings)1700 sq. ft.

48000 BTU Dual Zone Ductless Mini Split Air Conditioner and Heat Pump 21.8 SEER

The Senville SENA-48HF-D is a 48000 BTU dual zone ductless mini split air conditioner and heat pump, that is ENERGY STAR Certified. It is backed by a 10 Year Manufacturer Warranty and also offers the following key features:21.8 SEER ENERGY STAR Certified Inverter Technology (56% Savings per Year. vs. 10 SEER)Air Conditioner With Arctic Heat Pump (Up to -30C / -22F). Great for Cold Climates!WiFi Enabled (iOS & Android), Whisper Technology (Ultra Quiet), Silver Ion Filter (Anti-Microbial)Vertical Swing Function, Refrigerant Leak Detection, Built-In De-humidification Function, Follow Me Function (Remote with Built-In Thermostat)Self-Cleaning Mode, PTC Heat Belt and Pan, Bucket Free Outdoor Design, Self Diagnosis System, Low Ambient Cooling (Up to -30C / -22F)Energy Star CertifiedThe Senville AURA Series is our most efficient mini split air conditioner and heat pump, that is Energy Star Certified. With ultra energy-efficient air conditioners, you can expect to save upwards of 50% on your energy costs annually. This model makes a great companion for anyone looking to cool and/or heat their home or business while minimizing running costs in the long term.Alexa EnabledControl your Senville mini split air conditioner with the Alexa app or with voice control using any Alexa-enabled device. Set routines, control multiple rooms from anywhere! Control your temperature settings from the office, or while on the road for more efficiency and superior control, as long as you have an internet connection. Great for vacation homes or for better efficiency and temperature control. Manufacturer’s WarrantyAll Senville models are backed by a comprehensive 10 year warranty designed to protect your purchase. All warranty claims are processed by the North American Headquarters of Senville, ensuring the highest levels of customer support and satisfaction. This 10 year warranty offers coverage on the compressor and a 5 year warranty on other parts. You can rest assured knowing that your purchase will be protected for up to 10 years, and we know that we are providing you with the highest quality product available.What’s Included(2) 24000BTU Indoor Unit(1) 48000BTU Outdoor Condenser(2) 16 Ft Line Sets, Signal Cables & Drain Pipes.Technical SpecificationsModel NumberSENA-48HF-MOBStyleDuctless Mini Split AC With Heat PumpNumber of Zones2 – 5Power Supply (V-Ph-Hz)208/230V, 1Ph, 60HzVoltage Range187-253SEER221.8EER211.7Cooling (Range)19300~51000Input (W)4190Rated current A18Heating (Range)11500~58000Input (W) 3780Rated Current (A)17.8HSPF2-4 9.8HSPF2-57.6COP W/W3.8Minimum Circuit Ampacity (A)42Max. Fuse (A)50Outdoor Dimensions (WxDxH) (in.)37.48×16.34×52.48Outdoor Noise Level dB65Outdoor Air flow (Max) CFM4500Refrigerant TypeR410A/162Refrigerant Pre-charge125 Ft.Thermostat TypeRemote ControlAlexaEnabledWarranty10 Years Compressor / 5 Years Parts

12000 BTU Mini Split 17 SEER2 Ductless Air Conditioner AC Heat Pump 1 Ton 220V

Enjoy the ultimate comfort with the ThankAir 12000 BTU Mini Split 17 SEER2 Ductless Air Conditioner AC Heat Pump. This corded electric air conditioner features a digital display, auto cool, fan only option, timer, app compatibility, sleep mode, and dehumidifier. It comes with a remote control and drain hose for easy installation and maintenance. With a heating system of heat pump, this mini-split system is perfect for areas covered of 401-450 sq ft. It has a SEER rating of 17, a BTU cooling rating of 12000, and a BTU heating rating of 12000. The compressor type is rotary & impeller, and the power phase is 1 phase. The operating sound rating is 21-30 dB, and the color is white. This ductless mini-split system is perfect for central heating & cooling systems and is compatible with Amazon Alexa. Description208-230V • 12000 BTU Mini Split Air Conditioner & Heat Pump 17 Seer2 Cold and Hot • Pre-Charged w/ Eco-friendly R410 Refrigerant• Advanced Technology, this system features energy efficient operation.• Includes complete installation Kit. • 5 Mode: Auto,Cool,Dry,Heat,Fan •15 feet line set Ambinet temperatureOutdoor:cooling 59~122℉ heating 14~86℉ — Accessories that fit (Extra price) Brackets (Click Here) 16FT line set (Click Here) 25FT line set (Click Here) Net Dimensionsindoor 777*250*201 mmoutdoor 777*290*498 mm PackingDimensions (W x D x H )Indoormm840×315×260Outdoormm818×325×520 Please know .there are indoor unit and outdoor unit . it will be shipped by 2 packages, you will receive 2 packages separately ,you can track the tracking number on Fedex website ,it will show 2 packages information Features Full Installation Kit:to facilitate a basic installation, we sell a kit consisting of a matching condenser and evaporator units, a control remote, interconnection cables, copper connecting pipes. Gold Fin: this convenient technology will allow your equipment to have a longer functional life where traditional coil coatings fail; especially in high humidity and salinity environments that promote corrosion.Noiseless technology: for an optimally silent operation.SLEEP and TIMER operations available to give you further power to schedule this mini split’s operations to your likings.SUPER operation available to accelerate the cooling or heating timing of the room.ECO operationist a programable feature that will make this mini split function with the intent to minimize its electrical consumption. SYSTEM INCLUDES • Indoor Unit – Air Handler. • Outdoor Unit – Compressor. • Digital LCD Remote Control. • 15ft line set and communication wire. • Product and Installation Manual.Warranty Policy -5 Years Compressor and 1 Years in all the partsinstallation of a mini split must be completed by a licensed HVAC-Heating,ventilating and air conditioning company to ensure any issues encountered in the future are not due to improper installation-workmanship.even though mini split setup is below the expertise requirements of central AC systems ,these conventional system no rating are not plug and play units that can be properly installed without certain tools or any prior HVAC electrical knowledge.the installation includes electrical,gas,and refrigerant connections and generally regulated by a multiple sets of laws ,codes and guidelines at the federal,state and local levels.The failure to properly install HVAC equipment can raise personal safety and performance concerns. Warranty service and troubleshooting is provided through the contractor or installer and will be upheld as long as policies are observed. Once a non defective unit is installed by a HVAC company, chances of anything going wrong are very slim and almost all contractors will guarantee their workmanship and provide future service free of charge (installation warranty). if it was determined that the unit is not functioning due to a defect and needs to be replaced, the part will be sent free of charge up to 1 year from date of purchase or 5 years for the compressor. if you receive a damaged or defective product, a replacement unit will be sent out Free cost. For Damaged or Defective product we will send you return shipping labels and once we receive the damaged unit a brand new exchange will be shipped out. Please know :Depend on US safety code It is powered by outdoor unit (AHRI request).if you need city inspection .please check your city code and request.Please check the connection pictures