Ultra Custom Pools

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Invoice

Invoice for payment For top-nek For :15F782 Transducer $145Feel free to call us at or email us through eBay. Please note that we carry almost 100% of the items that we sell on eBay in stock and ready to ship. Because we sell at our retail location and in other places on the internet we sell hundreds of items per week and there are times when we will back order items while waiting for our new stock to arrive. If that is the case we will notify you immediately with the information of when the item will arrive and when it will ship from our location. If that is a problem and you cannot wait please notify us and we’ll refund you immediately.Shipping Info: All item are shipped USPS, FedEx, UPS, or Parcel Carrier of our choice unless specified in the ad. In that case, it will ship as specified. Exceptions may occur only when customer provides P.O. Box and not a physical address. Same Day Shipping: If the item is guaranteed to ship same day in the ad, the payment must be made and processed by 1 PM Monday – Friday. On weekends and holidays we will ship the following business day. If there is an exception, we will contact you through eBay to inform you. Free shipping, when provided, is only to the continental United States. Please call us if you are in Alaska, Hawaii, Puerto Rico, or and other U.S. Territory. There is no free shipping provided to any country outside the U.S. Please call or Email for a quote. Please note that we do not charge for import duties and/or taxes of any kind in our shipping charges. These charges are the buyer’s responsibility. Also, if you are an international customer, and the rate you were quoted is high, please email us and we’ll get you an accurate quote. One more note for international customers; We have the ability to ship First Class which is usually cheaper. With that cheaper price also comes no real tracking and no insurance. We can ship First Class, but cannot guarantee delivery. That is why we choose to ship Priority Mail, Express Mail, or FedEx. Shipping Upgrades: If you would like your package to arrive faster, please contact us for a quote at Damages: If an item is damaged, please inform the driver and contact the carrier immediately. Also, take notes of the damage and pictures of the item and box. Damages will be handled immediately but credit cannot be given until the item is received. We can reship a replacement item and refund your credit card once everything is processed. Returns: If the wrong item is ordered, we will accept returns for up to 30 days. Item must be in original packaging and not used or we reserve the right to charge a restocking fee. If we made the mistake in shipping, we will cover all freight to and from customer. If item was ordered in error, we will request that the customer pay freight costs incurred. Local Pickups: We have a physical location which is open to customers 8am – 5pm Monday through Friday. Anyone is welcome to pick up their items during those hours. Our address is . Payment: We accept most forms of payment, including PayPal, all major credit cards (Visa, Master Card, Discover, American Express), wire transfers, and checks. Payment must clear before item is shipped. No exceptions. Feedback: Feedback is very important to us. Our goal is 100% customer satisfaction at all times. If we do make a mistake, please contact us and we will fix the problem immediately. You can contact us through eBay or call us at or . Good communication will fix most problems. Once you leave feedback, we will do the same. All orders over $295 will require a signature on it, as well any machine regardless of price will require a signature. If you will be unavailable to sign for the package, we can have it held for local pickup at a Walgreens, Dollar General or FedEx office.